Pinglar

Cookie & Storage Policy

Last updated 2 October 2026Effective 26 September 2026

On this page
  1. Summary
  2. Cookies
  3. Browser storage
  4. Third-party content
  5. How to control storage
  6. Contact

Summary

Viremail uses one cookie, to keep you signed in, and stores some data in your browser so the app works quickly and remembers your preferences. We do not use advertising, analytics or tracking cookies.

Because everything described here is strictly necessary to provide the service you ask for, or stays only on your device to support features you use, the Privacy and Electronic Communications Regulations (PECR) do not require us to ask for consent, so we do not show a cookie banner.

Cookies

NamePurposeTypeDuration
__Host-viremail
(viremail.sid in development)
Keeps you signed in and protects against cross-site request forgery. Contains only a random session identifier.Strictly necessary, first-party, HttpOnly, SecureUntil you close your browser, or, if you choose to stay signed in, until you sign out (400 days at most without a visit)

Browser storage

This data stays in your browser. It is not sent to us automatically.

NameWherePurpose
viremail.settingslocalStorageYour display preferences (such as theme and density)
viremail.contactslocalStorageRecently used addresses, to suggest recipients as you type
vm.lastEmaillocalStoragePre-fills your email address on the sign-in page
vm.lastPhotolocalStorageWhich background photo the sign-in page showed last, so you see a different one next time
vm.recentSearcheslocalStorageYour recent searches
viremail.guestNamelocalStorageThe name you typed when you joined a call as a guest, so you do not have to type it again
Other vm.*, viremail.* and vire.* keyslocalStorageInterface choices such as layout, zoom, sort order, open panels, calendar view, recent emoji and stickers, and dismissed notices
vm.sharedsessionStorageRemembers that you marked this device as shared, so nothing is kept offline
vm.accountsessionStorageWhich of your signed-in accounts this tab is using
viremailIndexedDBOffline copy of recent mail and unsent messages, and, if you unlock encryption on this device, your private key locked with a key that cannot leave this browser. Both are wiped when you sign out; nothing is kept on shared devices
vm-office:…IndexedDBOffline copies of Write, Grid, Deck and Forms files you open, so they load and save without a connection. Not kept on shared devices. Clear them with your browser settings
Service worker cachesCache StorageApp files (code, icons, styles) so the app loads quickly and works offline

Third-party content

Fonts and default avatars are served from our own servers, so loading Viremail does not send your details to font or avatar providers. Images inside emails from other senders are blocked by default. GIFs in Pinglar load from KLIPY only when you use them, and KLIPY can see your IP address. Logos of authenticated senders (BIMI) are fetched by our server and passed on to you, so the sender doesn't see your IP address. See the Privacy Policy.

How to control storage

  • Signing out removes the session, the offline mail copy and the saved encryption key.
  • Choosing "shared device" at sign-in stops mail being stored offline.
  • You can clear cookies and site data at any time in your browser settings. If you block the session cookie, you will not be able to sign in.

Contact

Questions? Contact us at [email protected].


All policiesTerms of ServicePrivacy PolicyCookie & Storage PolicyAcceptable Use PolicyAnti-Spam PolicySecurity & Responsible DisclosureEnd-to-End EncryptionData Retention PolicyLaw Enforcement RequestsChildren's PrivacyAccessibility StatementData Processing AddendumSub-processorsBusiness TermsWorkplace Monitoring PolicyBusiness Pages: Reports and TakedownOpen Source Credits

Viremail is a service of Svayam Incarnation Limited, a company registered in England and Wales (company number 15228262), registered office 124 City Road, London, England, EC1V 2NX, United Kingdom. Contact us at [email protected].