Legal & policies

Last updated 2 October 2026Effective 26 September 2026

These pages explain the rules for using Viremail, how Svayam Incarnation Limited handles your personal data, and how we keep the service safe. We have tried to write them in plain English. If anything is unclear, contact us at [email protected].

• Terms of ServiceThe agreement between you and us when you use the service.
• Privacy PolicyWhat personal data we process, why, and your rights under UK GDPR.
• Cookie & Storage PolicyThe one essential cookie and the data we keep in your browser.
• Acceptable Use PolicyWhat you may and may not do with your account.
• Anti-Spam PolicyConsent, unsubscribing, sending limits and reporting abuse.
• Security & Responsible DisclosureHow we protect accounts and how to report a vulnerability.
• End-to-End EncryptionWhat OpenPGP encryption protects, and what it does not.
• Data Retention PolicyHow long each kind of data is kept.
• Law Enforcement RequestsHow we handle requests from police and government bodies.
• Children's PrivacyMinimum age and how we treat data about young people.
• Accessibility StatementOur accessibility goals, known limitations and how to get help.
• Data Processing AddendumHow we process personal data for business customers, as their processor.
• Sub-processorsThe companies that process data for us, and how we tell you about changes.
• Business TermsSeats, the free month, renewal, cancelling, and what happens if a payment fails.
• Workplace Monitoring PolicyWhat Business analytics and Rota record and never record, and what a business must do first.
• Business Pages: Reports and TakedownHow to report a business page, how we decide, the reasons we give and how to appeal.
• Open Source CreditsThe open-source software and free assets this service is built with.